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BOOKING FAQ
The most convenient way to make a booking with us is through our social media channels. You can also call us on 07551082474 or email info@beanosevents.co.uk
We can chat through ideas together and once decided we will send you an invoice where a deposit should be paid to hold your booking.
Once you have an idea on your next event, let us know. Most of our events are during the weekend so availability can become limited. We advise booking as far in advance as possible. Weddings can be booked up to 18 months in advance.
We don't have any official booking slots and are flexible throughout the year. We are working most weekdays, weekends and throughout public holidays. So let us know your requirements and availability so we can arrange a suitable date and time to suit you!
Once you have booked with us, you will receive a confirmation invoice with all the agreed details and information regarding payment etc. On the week of your booking, we will contact you to confirm the details and ensure everything is in place ready for your event.
If you have booked us for your Wedding you will have an initial consultation call as well as a further meeting closer to your wedding date to ensure everything is perfect for your day. We will have a final call 4-6 weeks before your wedding to finalise everything.
We are always on hand to answer any questions you may have.
Yes, for most bookings we require 50% of the total cost to confirm your date, the remaining balance is due 1-2 days before the event. This will be listed on your booking confirmation which you will receive via email.
For Weddings, larger events and Photobooth hire we require a non refundable £100 deposit to secure and guarantee your date and then the remaining balance would need to be paid 1 month prior to your date. This will be stated on your booking invoice.
For some of our items we require a security deposit which is refundable upon safe and undamaged return of our hire items. The deposit is held to secure our items and ensure safe keeping by the customer. Any damages will be deducted from this amount, if you damage our equipment and the fee is larger than the security deposit requested you will be charged a further fee to replace or fix the damaged item.
If your booking requires this, it will be listed on your booking invoice confirmation.
WEDDING STYLING FAQ
We require £100 only as a deposit to hold your date and then the remaining balance is due one month before your wedding date. The initial £100 deposit is non refundable.
If due to advanced circumstances you need to move your wedding date or make alternative arrangements and we are available we can transfer your booking.
Yes, we offer wedding hire items only as well as packages.
If you are only looking for set items please let us know - we do offer discount when having multiple items for your day.
We also offer dry hire where you would set up yourself and we would simply provide you with the styling items.
The set up and installation fee is included in the package price, any extra charges will be depending on the location of your venue. We cover most venues across Telford and Shropshire however if an extra charge occurs this will be charged on mileage due to taking multiple trips back and forth to your venue, this fee will be noted on your invoice.
We also cover venues outside of the midlands, a delivery fee will be charged and stated on your invoice.
We will contact you the upcoming month of your wedding to ensure all details have been discussed. Where possible we will do this meeting in person with you at the venue to ensure your vision of your day is clear to us for where you would like everything to go.
If this is not possible we will do this final call over the phone.
We will then fully set up ensuring your venue is dressed ready for your ceremony.
If your venue is local and you wish for your items to be moved later on during your day we will be able to assist with this otherwise this can be discussed with your venue for alternate arrangements.
We will then collect the items the following morning - arrangements will be made in advance with yourselves and your venue to ensure times that this is possible.
Once we know you are interested we will send over an online form to ensure we have all of your information in our database - we will then arrange an initial consultation call with you to go over all the details, specifics and answer any questions you may have.
We will then put together a vision board and booking invoice with a full price breakdown of ideas for you to have a look through.
When you are happy with the plan we ask for £100 to secure your date and then the planning and preparation begins.
Final payment and any changes can be made up until 4 weeks before your wedding. (Changes are subject to our t & c's and item availability)
We will then arrange a final call on the month upcoming to your wedding.
BACKDROPS, BALLOONS & EQUIPMENT HIRE FAQ
It completely depends on what you book. We can discuss all of the details with you to ensure your event styling is perfect. For example, a large venue with full styling can take 3 to 4 hours. Backdrops and balloon set ups can take anywhere from 30 minutes to 2 hours.
Yes, of course. Whether your event is at home or at a booked venue this will be the delivery location for your hired items. We do ask that you or an agreed person is at the venue to let us in and explain any details you may need for the event.
Our standard hire time is 24 hours. For longer hires this can be arranged upon request.
At Beano's Events we love the opportunity to make an event personal to you so get in touch with your ideas and we can add those perfect finishing touches for you.
We are pretty flexible so if we and your items needed are available we can sort all the arrangements with you in less than 2 days. Balloons are subject to availability and an alternate colour and theme will be suggested to try and help organise your event for you in time.
We will always try our best to help you as we do not want anyone to miss out on a celebration!
With all displays we would normally recommend to have them set up indoors. Balloons last a lot longer when displayed inside however we can set up outside for you - just be aware we cannot predict how long the balloons will last in extreme wind, rain or hot temperatures.
Also please be aware some of our backdrops are not waterproof therefore if we expect bad weather we would advise you have space inside as an alternate location.
PHOTO BOOTH FAQ
The photo booth with full props and lighting can take around 45 minutes to set up.
We ask that you check the area is flat and easily accessible. If there are lifts, stairs or extreme access issues we would need to be aware before the booking to arrange alternate arrangements. We can set up the booth during the day and then have the attendant come in the evening if this is easier depending on your style of event.
Yes, of course. Whether your event is at home or at a booked venue this will be the delivery location for your photo booth. We do ask that you or an agreed person is at the venue to let us in and explain any details you may need for the event. We also ask that there is adequate space and lighting for the best photo quality.
Our standard hire time is 2, 3 or 4 hours. For longer hires this can be arranged upon request.
We do but personally the latest feature enables your guests to send the photos direct to your phone meaning they have the photos ready for social media. This also is a cheaper option for you and your guests have unlimited access for the photos.
At the end of the evening you will receive a USB with all of the photos taken so you have them for yourselves you are then welcome to print them as you wish.
This is completely up to you.
We have the option to add on one of our 6ft backdrops. The selection is from our sequin walls, flower wall, grass wall, a balloon display or our white curtains so that the background of your photos is fixed however you are welcome to hire the booth out on its own.
Please understand with this option we would recommend a flat or plain walled area as your background to save their being anyone in the background of all of the photographs.
The booth itself is a fully interactive mirror therefore when your guests come over they can touch the screen and decide on how their photos are taken and edited. You can also sign and stamp your photos before texting them straight to your phone.
We ask for £100 as a deposit to secure your date and then the final balance is required 2 days before your event. This is then when we expect the remaining balance to be paid depending on the hire duration. We also ask for a security deposit to secure the Mirror of any damages which is refundable after the booking.
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